Rolls Royce
Job Description Department所屬部門:Service Sales Report to彙報對象:  Service Sales Manager – Marine(Hong Kong/Macau/Taiwan) Subordinates下屬:Nil As a Parts Sales Specialist at Rolls Royce Power System, you will be responsible for the day-to-day operation of spare parts sales, and initiate, maintain and improve customer relations to achieve the sales turnover of spare parts as planned. At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet. MTU is one of the world’s leading suppliers of drives and power systems for marine applications, for heavy land, rail and defence vehicles, and for the oil and gas industry. In the traditional spirit of pioneers and inventors such as our founders, Wilhelm and Karl Maybach, and Rolls and Royce, we work to develop solutions that are fit for the future. These include our 10,000 kW diesel engine, our ecologically sound co-generation module, and our innovative injection systems. Key Accountabilities: Prepare and follow up quotations in co-ordination with the respective departments and customers. Prepare contracts and other documents according to customer’s requirements. Follow up with order process, chasing delivery time, make delivery.   Handle customers’ claims of parts, delivery time. Review monthly parts business and keep chasing hopeful projects. Summarize and feedback bidding info. from customers. Work out spare parts proposals for customer and internal use. Prepare sales statistics as required. Prepare relevant sales documents according to sales orders in co-operation with the Finance Dept. File and maintain the sales filing system, all related shipping documents and export records with regards to completeness of records and easy traceability. Maintain and improve customer relationship by providing best customer services in terms of handling and fast response. Assist the Finance Dept. in collecting outstanding payments. Back-up support Any other assignment from time to time Key Experiences and any Qualifications: Diploma or Craft Apprentice Certificate or Certificate in Marine/Mechanical Engineering or Middle School / Secondary School or above graduate, or of equivalent qualifications. At least 3 years relevant working experiences. Familiar with ERP and/or comparable computer software applications required for the job function. Good command of both spoken & written English, good computer skills. Good communication, interpersonal and is a good team player. Self-initiative and able to work independently We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits. Pioneer an ocean of power. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation. Beyond tomorrow We are an equal opportunities employer
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